ONLINE TRAINING - Module Three: Sensitive Interview Situations

1

Welcome
- Introduction
  FREE PREVIEW
- MODULE THREE Overview
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- Worksheet for Module Three
2

Lesson 9: Culturally Sensitive Questions and Other Potential Problem Situations
- PART A: PROTECTED CHARACTERISTICS
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- One Hiring Manager’s Approach
- Another practice that is inadvisable
- Activity: Choice Question
- PART B: SAMPLE CULTURALLY SENSITIVE QUESTIONS
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- Questions that should not be asked
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- Sensitive questions and alternatives
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- Activity: Choice Question
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- PART C: OTHER POTENTIAL PROBLEM AREAS TO AVOID
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- Questions that Could Cause Applicants to Feel Like They Need to Lie
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- An Interview Team Member Asks an Inappropriate Question
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- Activity: Choice Question
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- Lesson 9 SUMMARY
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- Lesson 9 QUIZ
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3

Lesson 10: Addressing Diversity During an Interview
- PART A: INQUIRING ABOUT AN APPLICANT'S EXPERIENCE WITH DIVERSITY
- What is more important?
- An applicant's ability to work with diversity
- Activity: Choice Question
- PART B: SENSITIVE QUESTIONS THAT APPLICANTS MIGHT ASK
- Sensitive Questions that Applicants Might Ask
- More potentially sensitive questions
- More questions diverse applicants said they would ask
- Activity: Choice Question
- PART C: METHODS TO ADDRESS THE DIVERSITY OF YOUR ORGANIZATION WITH APPLICANTS
- More diverse applicants' suggestions
- Other methods for providing diversity-related information
- Activity: Choice Question
- Lesson 10 SUMMARY
- Lesson 10 QUIZ
4

Lesson 11: Additional Tips and Suggestions from Diverse Applicants
- PART A: SYSTEM LEVEL/WORK ENVIRONMENT
- Written Documents
- Work Environment
- More examples related to work environment
- Size Diversity and the Work Environment
- Activity: Choice Question
- PART B: AVOID LUMPING PEOPLE TOGETHER
- More examples from diverse individuals
- Activity: Choice Question
- PART C: TIPS SPECIFIC TO DISABILITIES AND SEXUAL ORIENTATION
- Tips related to interpreters and terminology
- Gay/lesbian perspectives
- Language is important related to sexual orientation and identity
- Activity: Choice Question
- PART D: TIPS LIST
- Tips for Individual Interviewers
- Activity: Choice Question
- Lesson 11 SUMMARY
- Lesson 11 QUIZ
- MODULE THREE SUMMARY
- CALL TO ACTION
5

Evaluation - Module Three: Potentially Sensitive Interview Situations and How to Handle Them
- Course Evaluation: Module Three